Staff, Students, and Volunteers

Island Crisis Care Society / Our People / Staff, Students, and Volunteers

Support Workers

Support Workers are at the heart of ICCS’s services. When a client walks through one of our many doors, Support Workers welcome them with kindness and without judgement. It’s their responsibility to provide food, clothing, emotional support, first-aid, and a clean, well-ordered environment in which clients feel safe.


Outreach Workers

Outreach Workers provide outreach support to Oceanside and Samaritan House Services clients. Among their many duties, Outreach Workers create case plans with clients, link clients to community services, and assist clients obtain and maintain affordable housing by developing relationships with landlords.


Support Staff

Our support staff are limited in number, but of great value to our mission. They support front-line staff to focus on client support and they keep things running smoothly behind the scenes.

Darcy Violet, Tina, and Ronell at 2018 AGM where Tina and Darcy were recognized for 10 year of service.


Information about our managers is located here.

Students and Volunteers

ICCS supports students to obtain practical experience in their chosen discipline and we benefit from their fresh insights and energy. Every year we welcome 15 or more students to join us.

Volunteers are integral to our success. When the society began there were no paid employees. We continue to see the value and necessity of a grass roots driven approach and because of the vulnerable status of our clients, and the requirements for confidentiality and sensitivity, we now offer volunteer training for all our long-term volunteers. The numbers listed below do not reflect the many volunteers who join us each year for our Coldest Night of the Year walk and other fund raising campaigns.

Staff, Student, and Volunteer Compliment at Each Worksite

Samaritan House Services (38)

Includes Mary’s Place, Martha’s Place, Rent Subsidies, Outreach

1 Samaritan House Program Director

19 Support Workers

2 Outreach Workers

1 Data Worker

1 Janitorial and Maintenance Worker

4 Practicum Students

10 Volunteers


Crescent House (13)

1 Senior Support Worker

10 Support Workers

2 Practicum Students


Safe Harbour and The Bridge (17)

1 Program Manager

8 Support Workers

7 Practicum Students

1 Volunteer


Oceanside Services (121)

1 Oceanside Director of Services

10 Hirst House Support Workers

1 Outreach Worker

1 Practicum Students

63 Volunteers


Head Office (18)

8 Directors (volunteers who meet for Board meetings)

1 Executive Director

1 Finance Manager

1 Operations Manager

1 Information Manager

1 Human Resources Manager

1 Office Manager

2 Students or Interns

2+ Volunteers